Request for Proposal - Provision of Driver Outsourcing Services at Inkomoko

A dynamic team is expanding and looking for the right talent. Scope of Works The selected service provider will be responsible for the following: Provision of Reliever Drivers

• Deploy qualified, licensed, and experienced drivers ( 3years experience) to cover staff absences (annual leave, sick leave, training, etc.).

• Ensure deployment within 3 days of request, or within 12–24 hours for urgent cases.

• Deploy drivers familiar with Nairobi, Garissa, Lodwar, Dadaab and its camps,  Kakuma and its camps, with membership in local driver associations (especially Lodwar and Kakuma).

• Ensure drivers are familiar with the humanitarian and security environment associated with these areas ( Garissa, Lodwar Dadaab and Kakuma).

• Ensure drivers are punctual, professional, and well-groomed.

• Maintain a pre-vetted pool of standby drivers from localities of assignment.

Driver Vetting and Documentation Conduct and provide proof of driver vetting, including:

• Valid driving license for the appropriate class.

• Police clearance certificate (issued within 12 months).

• Medical fitness certificate.

• Employment history and references from at least two employers.

• Road test assessment results.

• Proof of training in defensive driving, road safety, first aid, and vehicle maintenance.

• Submit driver profiles and vetting documents prior to deployment.

• Maintain a database of active, pre-approved drivers.

Compliance and Conduct Ensure all drivers:

• Adhere to INKOMOKO transport policy, code of conduct, and security procedures.

• Sign NDAs and respect confidentiality.

• Comply with Kenyan traffic laws and occupational safety standards.

• Provide regular refresher training on conduct, safety, and customer service.

• Take immediate action against misconduct or non-performance.

Administrative Responsibilities

• Manage contracts, payroll, statutory deductions (NSSF, NHIF, PAYE), and insurance.

• Provide workers’ compensation and liability insurance.

• Ensure legal authorization to work in Kenya.

• Provide immediate replacements for unavailable or underperforming drivers.

• Assume full employer responsibility and liability for all outsourced drivers.

Reporting and Coordination Provide usage reports detailing:

• Names of drivers, dates, and locations of assignments.

• Duration of assignments.

• Performance feedback/incidents.

• Maintain constant communication with INKOMOKO Operations manager and Security focal point.

• Provide a dedi...