Pillar Coordinator – Policy, HR, Infrastructure & ICT at Strathmore Business School

Job Purpose

To lead and coordinate project-targeted reforms, policy transformation, workplace culture change, ICT platform development, and infrastructure projects (work-life integration infrastructures such as childcare facilities, mothers' room, etc.). Ensure policy coherence, stakeholder alignment, vendor coordination, and integration of reforms into institutional processes.

Main Duties and Responsibilities

Policy Transformation

• Lead and manage project-based policy review cycles, including planning, consultation, drafting, and approvals to ensure timely and coherent policy updates
• Coordinate drafting, validation, and approval of policy reforms with respective departments
• Facilitate training, sensitization, and capacity-building sessions to support departments in understanding, adopting, and implementing revised policies

Institutional Culture & Inclusion

• Coordinate mental-models surveys, including tool design, data collection, analysis, and reporting to inform culture-change interventions
• Manage gender champions and inclusion engagements
• Lead the coordination and delivery of inclusion, leadership, and culture-building workshops that promote positive workplace culture, team cohesion, and leadership development

Stakeholder Engagement

• Cultivate strong working relationships with key internal partners including People & Culture, Faculty Affairs, ICT, Facilities, and Communications to ensure alignment and smooth program delivery

ICT Systems Implementation

• Coordinate requirement gathering, UAT (User Acceptance Testing), deployment, and maintenance in collaboration with the IT Department
• Lead coordination to ensure security, PDPA compliance, and user adoption

Infrastructure Coordination

• Coordinate design, licensing, and setup of infrastructural components of the program
• Coordinate delivery of the infrastructural components of the program
• Coordinate vendor management and relationships