Operations Manager (Property Management) at MNC Consulting Group Limited

About the Role

A reputable organization seeks a dedicated individual to oversee property management operations across Nairobi.

Key Responsibilities

• Oversee and coordinate field officers across Nairobi properties
• Monitor rent collection, occupancy rates, and operational performance
• Ensure smooth daily operations including inspections, utilities management, SOP compliance, and service delivery
• Handle tenant relations, issue resolution, and dispute management
• Support budgeting, expense control, and resource allocation
• Mentor field officers to maintain high productivity
• Ensure safety, legal compliance, and quality standards
• Manage vendors, contracts, and service-level agreements
• Lead incident response and escalate issues appropriately
• Collaborate with management on strategy and new initiatives

Required Qualifications

• Bachelor's degree in Business Administration, Property Management, or related field
• 3+ years' experience in property management or senior operations
• Strong leadership, communication, and negotiation skills