Housekeeper at Skills Geographic Kenya (SGK)

About the Role

We are seeking a qualified housekeeper to maintain the highest standards of cleanliness, hygiene, and presentation throughout guest rooms, public areas, and back-of-house facilities. This position ensures guest comfort and satisfaction through exceptional service and meticulous attention to detail, in line with hotel operational standards and brand values.

Key Responsibilities

Room and Public Area Cleaning

• Clean and tidy guest rooms daily according to hotel standards, including making beds, dusting, vacuuming, replenishing supplies, and sanitizing bathrooms
• Maintain cleanliness and order in corridors, stairways, and other public areas
• Ensure proper use and care of cleaning equipment, tools, and chemicals

Guest Service and Communication

• Respond promptly and courteously to guest requests (e.g., extra towels, laundry pick-up, room supplies)
• Report any maintenance issues, lost items, or damages immediately to the supervisor
• Ensure privacy and confidentiality of guests at all times

Inventory and Supplies Management

• Monitor usage and replenish cleaning materials, linens, and guest amenities as required
• Report low stock levels to the supervisor for timely replenishment
• Handle linen and laundry according to hotel procedures and hygiene standards

Health, Safety, and Hygiene Compliance

• Follow established sanitation and safety protocols

Required Qualifications

• Minimum of KCSE Certificate
• At least 5 years of proven experience in housekeeping operations within a hotel, resort, or similar hospitality establishment
• Demonstrated ability to maintain high cleaning and hygiene standards consistently

Desirable Qualifications

• Certificate or Diploma in Housekeeping, Hospitality Management, or related field from a recognized institution
• Experience in supervising or training junior housekeeping staff

Compensation

KSHS 40,000 – 50,000 plus company benefits

Location

Nairobi, Kenya