Housekeeper at Skills Geographic Kenya (SGK)

About the Role

Skills Geographic Kenya (SGK) is seeking a qualified and experienced Housekeeper to join our team in Nairobi. The Housekeeper is responsible for maintaining high standards of cleanliness, hygiene, and presentation throughout guest rooms, public areas, and back-of-house areas. This role ensures guest comfort and satisfaction through exceptional service and attention to detail, in line with hotel operational standards and brand values.

Key Responsibilities

• Room and Public Area Cleaning: Clean and tidy guest rooms daily according to hotel standards, including making beds, dusting, vacuuming, replenishing supplies, and sanitizing bathrooms. Maintain cleanliness and order in corridors, stairways, and other public areas. Ensure proper use and care of cleaning equipment, tools, and chemicals.
• Guest Service and Communication: Respond promptly and courteously to guest requests (e.g., extra towels, laundry pick-up, room supplies). Report any maintenance issues, lost items, or damages immediately to the supervisor. Ensure privacy and confidentiality of guests at all times.
• Inventory and Supplies Management: Monitor usage and replenish cleaning materials, linens, and guest amenities as required. Report low stock levels to the supervisor for timely replenishment. Handle linen and laundry according to hotel procedures and hygiene standards.
• Health, Safety, and Hygiene Compliance: Follow established sanitation protocols and maintain compliance with health and safety regulations at all times.

Requirements

• Minimum KCSE Certificate
• Certificate or Diploma in Housekeeping, Hospitality Management, or related field from a recognized institution is highly desirable
• Demonstrated ability to maintain high cleaning and hygiene standards consistently

Experience

• At least 5 years of proven experience in housekeeping operations within a hotel, resort, or similar hospitality establishment
• Experience in supervising or training junior housekeeping staff is an added advantage

Compensation

KSHS 40,000 - 50,000 plus company benefits