Business Development Officer, Broker at Liberty Life

Job Summary

We are seeking a motivated Business Development Officer to enable the fulfillment of clients' needs through comprehensive product understanding and support to the sales team on business acquisition opportunities.

Key Responsibilities

• Ensure a culture of effective and efficient service delivery to customers within the team to drive customer retention and satisfaction
• Generate and convert business opportunities to achieve allocated production targets
• Expand the distribution network for the broker channel through recruitment and revitalization of dormant brokers
• Distribute, negotiate, and close business deals within company quality guidelines to increase market share
• Support the business development team in preparing tender documents to enhance business acquisition and meet organizational growth objectives
• Maintain effective records management of brokers and agents
• Build and promote effective internal and external stakeholder relationships
• Provide relevant and accurate management information to stakeholders to support business growth objectives
• Gather market intelligence, issue competitive quotes, and follow up with prospects for closure
• Assist in the travel and direct sections of business development
• Provide accurate and competitive quotations for all product lines and ensure timely delivery to brokers and prospective clients
• Liaise with relevant internal departments to ensure customer instructions are executed within set timelines and enhance service levels
• Coordinate with the Bancassurance team to ensure achievement of corporate sales targets
• Develop detailed knowledge of company products and stay informed of market conditions and developments
• Actively monitor customer preferences to determine sales effort focus
• Leverage synergies with other Group companies