Automotive Aftersales Trade Developer- Ruiru at Sheer Logic

About the Role

We are seeking an Automotive Aftersales Trade Developer to drive revenue growth and market expansion across assigned dealerships in the Nairobi region. This position combines sales leadership, customer engagement, market intelligence, and ground activation to strengthen our automotive aftersales presence.

Key Responsibilities

Revenue & Sales Development

• Attain revenue targets per part line and overall territory performance
• Drive sell-out sales (revenue and SKU expansion) across assigned dealerships
• Achieve or exceed dealer revenue targets through proactive planning and performance monitoring
• Monitor conversion rates from the sales funnel
• Ensure adherence to sales policies and procedures, recommending process improvements
• Collaborate in setting annual sales objectives for the territory

Customer Support & Engagement

• Support customer engagement through forums and feedback collection
• Communicate about new products and services to customers
• Adhere to CRM usage and route plans
• Provide timely escalation of customer issues to the dealer
• Identify and suggest parts or services that meet customer needs

Reporting & Analysis

• Collate daily target achievement data
• Track and analyze monthly trends within assigned markets
• Prepare dashboards for weekly reviews
• Submit regular reports on territory performance, dealer metrics, and action plans

Market Intelligence & Activation

• Monitor and report on competitor activities
• Plan and execute ground marketing initiatives including road shows, market storms, and activations

Minimum Requirements

Education & Experience

• Graduate Degree or Diploma/Certificate in automotive or mechanical engineering
• KCSE Grade C or equivalent
• At least one year of experience in outdoor sales, marketing, promotions, merchandising, or brand ambassador roles
• Understanding of motor vehicle parts and services (advantageous)