Accounts Manager at Kenya Builders & Concrete Co. Ltd

About the Role

Kenya Builders & Concrete Co. Ltd is seeking a qualified Accounts Manager to join our team in Nairobi. This position involves managing key client relationships, driving business growth, and ensuring customer satisfaction through strategic account planning and effective communication.

Key Responsibilities

• Client Relationship Management
• Strategic Account Planning
• Communication and Coordination
• Problem Resolution
• Market Analysis
• Reporting and Analysis

Key Deliverables

• Effective implementation of business plans and sales budgets
• Business development and expansion into new markets
• Achievement of set sales targets and business growth objectives
• High level of customer retention and improved customer relations
• Delivery of quality services to existing clients
• Comprehensive sales reporting

Required Qualifications and Experience

• Diploma or Bachelor's degree in Business, Marketing, or a related field
• Proven experience in key account management or a similar role
• Proficiency in CRM software and other relevant business tools