Offre fiable
Technical Service Specialist
Huresco Company Limited
Nairobi, Kenya
CDI
Publiée il y a 1 mois · Expire dans 3 semaines
Description du poste
We are looking for a qualified candidate to fill this position.
Job Objective:
- Act as the primary technical contact for customers, driving IMCD's food product innovation through bench work, prototype development, and technical support at customer projects, demos, and industry events.
- Customer Technical Support Provide formulation guidance and troubleshooting to customer R&D teams, driving business growth and meeting technical KPIs.
- Sales & Project Pipeline - Collaborate with sales to identify and track key projects in SalesForce, ensuring strategic growth.
- Laboratory Work Conduct and document lab trials translating customer needs into innovative solutions.
- Technical Training - Deliver training sessions and seminars to customers and sales teams.
- Documentation & Analysis - Create technical materials and effectively communicate lab findings to stakeholders.
- Product Development - Develop prototype formulation library and ensure timely project completion.
- Global Collaboration - Participate in international technical teams and build relationships with supplier experts.
- Lab Management - Maintain equipment, housekeeping standards, and operational efficiency.
- Bachelor of Science degree in Food Science or a related food industry discipline
- 3-5 years' experience in Food New Product Development
- Strong formulation and food application expertise
- Proficiency in digital tools such as Salesforce, Alchemy, or similar systems
- Excellent communication skills with fluency in English
- Customer-focused, collaborative, and commercially aware
- Self-driven, innovative, and strategically minded
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