Senior Sales and Accounts Manager at Timber World

About the Role

A reputable organization seeks a dedicated individual to join our team as a Senior Sales and Accounts Manager. We're looking for someone passionate about building relationships, driving sales, and ensuring our clients' vision turns into exceptional, tangible results.

Client Relationship Management

• Serve as the main point of contact for key customers
• Maintain clear, consistent communication on project timelines, updates, and progress
• Develop client confidence through regular updates and reporting
• Align client expectations with design, cost, and execution timelines
• Negotiate pricing, scope, and design changes directly with clients
• Manage and grow key client accounts through proactive engagement and follow-up
• Build long-term trust by educating clients on our design and build process

Project Coordination

• Collaborate closely with the Project Manager to ensure smooth project execution
• Support early-stage negotiations and handoffs for project delivery

Sales & Business Development

• Track business metrics including revenues, new acquisitions, deactivations, and engagement on a regular basis to ensure all targets are met
• Maintain timely invoicing and collection processes
• Plan and execute promotional campaigns
• Identify and pursue new opportunities with both existing and prospective clients
• Spearhead tailored proposals, cost estimates, and presentations for clients
• Drive revenue growth by consistently achieving and exceeding sales targets
• Represent the organization's craftsmanship and design excellence at client meetings, presentations, and industry events

What We're Looking For

• Strong background in sales and account management, ideally within a bespoke manufacturing or creative production environment
• Excellent communication and negotiation skills
• Proactive, self-driven professional who thrives in an environment with autonomy and responsibility
• Solid business acumen

Location

Nairobi, Kenya