Senior Account Associate– Integrated Practice

About the Role

The Senior Account Associate (SAA) ensures that client satisfaction is maintained by strategically planning and providing day-to-day implementation and management of client projects. This is an entry-level leadership role requiring a self-driven, strategic thinker who is energetic, creative, and insightful.

Reporting to the Account Manager or as assigned, you will work closely with client contacts and agency team members to identify communications requirements and recommend, plan, budget, and implement appropriate solutions. You will collaboratively work with other teams to provide services in public relations, advertising, and digital for client projects and assignments.

Key Responsibilities

• Strategically plan and implement day-to-day client project management
• Identify client communications requirements and recommend tailored solutions
• Develop and execute communication strategies across multiple projects simultaneously
• Collaborate with internal teams to deliver integrated public relations, advertising, and digital services
• Manage project budgets and revenue targets
• Coordinate with client contacts to ensure project delivery and satisfaction

Required Qualifications

• Bachelor's degree in Public Relations, Communication, Marketing, or similar field from a recognized institution
• 5-7 years of full-time experience in public relations, account management, or client service
• Minimum 3 years of agency experience
• Strong experience in research, analysis, and developing communication strategies and execution plans
• Proven expertise in editorial content writing, digital strategies, and content planning
• Demonstrated ability to develop and manage budgets and revenue targets

Required Skills & Competencies

• Ability to manage multiple projects simultaneously and meet client deadlines through effective prioritization
• Strong written and spoken communication skills
• Excellent negotiation and interpersonal abilities
• High business acumen and strategic thinking
• Adaptive and confident approach with strong team collaboration
• Enthusiasm and passion for marketing, advertising, and communications industry

Preferred Qualifications

• CPR/CIM certification
• Customer Service, Marketing, or Project Management certifications