Security Supervisor - Interactive Resource Management Ltd, Nairobi

The Security supervisor will oversee all security, safety, and asset protection operations within the mall. Role Accountabilities

• Oversee mall security, including asset protection, loss prevention, and 24/7 control room operations.

• Conduct regular inspections, patrols, threat assessments, and investigations, reporting findings to management.

• Ensure all security systems (CCTV, alarms, access control, electronic fences, communication devices) are operational.

• Manage, train, and supervise security staff and contracted guards, ensuring performance meets standards.

• Ensure compliance with all legal, regulatory, and company safety, security, and health policies.

• Coordinate with the Mall caretaker on maintenance, emergency preparedness, and operational alignment.

• Advise the Group QSE Officer on security improvements, equipment maintenance, and operational efficiencies.

• Prepare regular security, safety, and health reports and uphold professionalism, integrity, and company values.

Required Skills and Competencies:

• Strong leadership and team management skills.

• In-depth knowledge of mall security operations, risk management, and loss prevention strategies.

• Proficiency with security systems including CCTV, alarm systems, access control, and communication tools.

• Strong analytical, investigative, and problem-solving abilities.

• Excellent communication, reporting, and coordination skills.

• High level of integrity, professionalism, and ethics

Required Qualifications: and Education Requirements:

• Diploma in Security management, criminology, or a related field.

• Professional certifications in security management (e.g., PSP, CPP) are a plus.

Experience:

• Minimum of 2 years of experience in security management, preferably in a retail, mall, or large facility environment.

• Proven experience managing security teams and coordinating with maintenance/operations teams.

• Demonstrated track record in risk assessment, loss prevention, and emergency preparedness