Sales Order Processing Validator at Kenya Builders & Concrete Co. Ltd

About This Opportunity

This position offers a great opportunity for career growth within a dynamic order management environment.

Key Responsibilities

Order Validation & Accuracy Checks

• Review and validate all sales orders submitted by Sales Order Processors
• Verify customer details, product codes, quantities, prices, discounts, taxes, and payment terms before system approval
• Cross-check entries against quotations, approvals, and CRM (HubSpot) deal records to ensure alignment
• Flag and return incomplete or incorrect orders for correction with clear feedback

Data Integrity & Compliance

• Maintain high standards of data accuracy across ERP (iScala) and CRM (HubSpot) systems
• Ensure all documentation (LPOs, delivery notes, credit approvals, and quotations) are properly attached and auditable
• Monitor adherence to pricing controls, credit limits, and discount approval workflows
• Track recurring validation errors and escalate systemic or training issues to management

Workflow Support & Reporting

• Maintain a daily tracker of validated orders, rejections, and turnaround times
• Provide periodic reports highlighting trends, error rates, and recommendations for process improvement
• Liaise with Sales Order Processors, Sales Coordinators, and the Credit Control team to ensure smooth, compliant order flow
• Support process documentation, checklist updates, and SOP compliance audits

Key Performance Outputs

• Order Validation Accuracy: Percentage of orders approved without correction
• Turnaround Time: Average validation time per order
• Error Reduction Rate: Decrease in recurring order processing errors
• Compliance Score: Adherence to pricing, credit, and documentation policies
• System Data Integrity: Accuracy of CRM and ERP order linkages

Required Qualifications & Experience

• Diploma or Bachelor's degree in Business Administration, Sales, Finance, or a related field
• Minimum 2 years' experience in sales administration, order processing, or data validation roles
• Familiarity with ERP systems (iScala preferred)