Sales Officer- Mombasa

Role Objective

Our client in the hospitality industry is seeking a dynamic Sales Officer to drive sales initiatives and build strong client relationships. This role is ideal for someone proactive, results-driven, and enthusiastic about expanding the company's reach.

Core Duties and Responsibilities

• Handle and follow up on enquiries via calls, emails, and digital platforms
• Conduct product demonstrations and ensure clients have a full understanding of service offerings
• Welcome visitors and direct them to the appropriate department
• Attend events, tradeshows, and make presentations to clients to increase awareness and generate revenue
• Generate leads and follow up on prospects
• Qualify leads and generate quotes, proposals, and invoices
• Onboard new clients and prepare client service contracts
• Drive brand awareness across various platforms and prepare reports on analysis, research, and reach
• Coordinate the creation and delivery of marketing materials and content
• Brainstorm and conceptualize proposals for clients
• Monitor competitor activity and market trends
• Promote the company's existing service offerings and introduce new products and services to the market
• Research and develop marketing opportunities and plans, understanding consumer requirements and identifying market trends
• Suggest system improvements to achieve the company's marketing goals
• Maintain relationships with key clients through regular visits, understanding their needs, and identifying new marketing opportunities
• Ensure adequate communication with customers, provide post-delivery service, and resolve feedback and complaints
• Compile individual sales reports as per company requirements
• Prepare weekly activity reports, petty cash reports, and operational reports