Sales Officer at Emerge Egress Consulting

Role Objective

Our client in the hospitality sector is seeking a vibrant and dynamic professional to manage office operations while driving sales activities. This role offers an excellent opportunity for someone ready to take on a challenging position in a fast-paced environment.

Core Duties and Responsibilities

• Handle and follow up on inquiries via calls, emails, and digital platforms
• Conduct product demonstrations and ensure clients have a comprehensive understanding of service offerings
• Welcome visitors and direct them to the appropriate department
• Attend events, tradeshows, and deliver presentations to clients on behalf of the company to increase awareness and generate revenue
• Generate leads and follow up on prospects
• Qualify leads and prepare quotes, proposals, and invoices
• Onboard new clients and prepare client service contracts
• Drive brand awareness across various platforms and prepare reports on analysis, research, and reach
• Coordinate the creation and delivery of marketing materials and content
• Brainstorm and conceptualize proposals for clients
• Monitor competitor activity and stay informed of market trends
• Promote existing service offerings and introduce new products and services to the market
• Research and develop marketing opportunities and plans, understand consumer requirements, identify market trends, and suggest system improvements to achieve company marketing goals
• Maintain relationships with key clients through regular visits, understand their needs, and identify new marketing opportunities
• Ensure adequate customer communication, post-delivery service, and handle feedback and complaints
• Compile individual sales reports as per company requirements
• Prepare weekly activity reports, petty cash reports, and operational reports as required
• Liaise with clients to ensure satisfaction and identify additional business opportunities