Sales & Office Administrator-Mombasa at Emerge Egress Consulting

Role Objective

Our hospitality sector client seeks a vibrant and dynamic professional to manage office operations while driving sales activities. This is an excellent opportunity for someone seeking a multifaceted challenge in a fast-paced environment.

Core Duties and Responsibilities

• Conduct product demonstrations and ensure clients fully understand service offerings
• Handle and follow up on enquiries via calls, emails, and digital platforms
• Welcome visitors and direct them to appropriate departments
• Attend events, tradeshows, and deliver presentations to clients to increase brand awareness and generate revenue
• Generate leads and follow up on prospects
• Qualify leads and prepare quotes, proposals, and invoices
• Onboard new clients and prepare client service contracts
• Drive brand awareness across various platforms and prepare reports on analysis, research, and reach
• Promote existing service offerings and introduce new products and services to market
• Coordinate creation and delivery of marketing materials and content
• Develop and present proposals for clients
• Monitor competitor activity and market trends
• Research and develop marketing opportunities and plans, understanding consumer requirements and identifying market trends
• Suggest system improvements to achieve company marketing goals
• Maintain relationships with key clients through regular visits and anticipate new marketing opportunities
• Ensure adequate customer communication, provide post-delivery service, and resolve complaints
• Compile individual sales reports as per company requirements
• Liaise with clients, suppliers, and other stakeholders as required
• Prepare weekly activity reports

About You

We invite applications from suitably qualified candidates who meet the requirements for this role.