Sales Executive, Sinotruk at CFAO Motors Kenya limited (Formerly Toyota Kenya)

Job Purpose

This role is responsible for achieving set sales targets to ensure the profitability of the Sinotruk brand.

Operational Responsibilities

• Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making
• Actively follow up on new leads and referrals resulting from showroom, field activities, and promotions to build prospects and close sales
• Prepare quotations in line with CFAO Mobility Kenya guidelines to assist in closing sales in a timely manner
• Create sales orders in the system to facilitate timely invoicing
• Prepare sales call programs for appointment bookings with prospective clients to facilitate sales plans
• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities
• Consistently update customers on sales order progress, respond to, and resolve customer queries in a timely manner to ensure customer satisfaction and retention
• Advise clients on finance packages available through partner financial institutions and assist clients in completing required documentation to ensure sales deals are closed
• Liaise with Finance to ensure payment terms are clearly agreed upon and communicated to the customer, with proper finance documentation to minimize customer complaints and enhance closing of sales deals
• Follow up on vehicle registration documents including logbooks to ensure documentation is provided to the customer in a timely manner for enhanced customer satisfaction and retention
• Actively participate in promotional and customer training activities to market the company's products and services and increase product awareness for enhanced sales
• Provide information to management and the marketing team on market intelligence