Request for Proposal - Provision of Driver Outsourcing Services at Inkomoko

About This Opportunity

A dynamic team is expanding and seeking a service provider to deliver comprehensive driver outsourcing services.

Scope of Work

Provision of Reliever Drivers

• Deploy qualified, licensed, and experienced drivers with minimum 3 years of experience to cover staff absences (annual leave, sick leave, training, etc.)
• Ensure deployment within 3 days of request, or within 12–24 hours for urgent cases
• Deploy drivers familiar with Nairobi, Garissa, Lodwar, Dadaab and its camps, Kakuma and its camps, with membership in local driver associations (especially Lodwar and Kakuma)
• Ensure drivers are familiar with the humanitarian and security environment associated with these areas (Garissa, Lodwar, Dadaab, and Kakuma)
• Ensure drivers are punctual, professional, and well-groomed
• Maintain a pre-vetted pool of standby drivers from localities of assignment

Driver Vetting and Documentation

• Conduct and provide proof of driver vetting, including:
  • Valid driving license for the appropriate class
  • Police clearance certificate (issued within 12 months)
  • Medical fitness certificate
  • Employment history and references from at least two employers
  • Road test assessment results
  • Proof of training in defensive driving, road safety, first aid, and vehicle maintenance
• Submit driver profiles and vetting documents prior to deployment
• Maintain a database of active, pre-approved drivers

Compliance and Conduct

Ensure all drivers:

• Adhere to INKOMOKO transport policy, code of conduct, and security procedures
• Sign NDAs and respect confidentiality
• Comply with Kenyan traffic laws and occupational safety standards
• Receive regular refresher training on conduct, safety, and customer service
• Face immediate action in cases of misconduct or non-performance

Administrative Responsibilities

• Manage contracts, payroll, and statutory deductions (NSSF, NHIF, PAYE)
• Provide workers' compensation and liability insurance
• Maintain compliance with all employment and insurance requirements