Relationship Manager, Oil and Gas

Job Purpose

The Relationship Manager will develop sales plans aligned with the Commercial and Corporate Business Plans, managing customer accounts within the Commercial and Corporate Banking segment. The role focuses on achieving and exceeding product revenue and profitability targets while delivering tailored banking solutions to clients in the oil and gas sector.

Key Responsibilities

• Develop and execute sales plans to achieve or exceed product revenue and profitability targets by understanding customer business needs through consultative selling
• Match customer requirements with product capabilities through tailored demonstrations and proposals
• Negotiate and renegotiate terms and conditions with customers to maximize revenue and profitability
• Identify cross-selling and referral opportunities across banking product lines through deep understanding of client needs
• Provide structured solutions addressing specific cash management requirements for customers and prospects
• Execute disciplined product-oriented sales management processes, monitoring and reporting on sales activity to ensure targets are met
• Support product management and development in strategic product rollouts
• Gather customer insights, market trends, and product/market intelligence to inform new product developments and enhancements
• Facilitate resolution of customer service issues and ensure consistent post-sales service excellence
• Perform additional duties as assigned by the team leader

Qualifications and Experience

• Bachelor's degree in Business Management or related field from a recognized university
• Minimum 7 years of banking experience
• At least 3 years of experience in the oil and gas sector
• Excellent financial acumen and analytical thinking skills
• Advanced proficiency in Excel