Relationship Manager, Institutional Banking - 2 Posts

Position Overview

We are seeking an experienced professional to drive business growth, revenue, and profitability within the Institutional Banking Sector of Corporate Banking. This role involves managing a portfolio of institutional customers and partnering with Corporate Banking Product House Units to co-create business solutions-oriented value propositions.

Key Responsibilities

• Deliver on Institutional Banking Annual Business Growth Targets including Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities, and Customer Numbers by engaging existing and new customers
• Manage and maintain relationships with key and strategic Institutional Banking customers
• Partner with Transactional Banking, Trade, Asset Finance, and Insurance units to develop tailored solutions
• Manage Customer Service: handle enquiries and complaints with timely resolution within set standards
• Monitor and manage Portfolio at Risk (PAR) for the Institutional Banking segment within annual business targets
• Maintain turnaround time standards on credit applications for the Institutional Banking segment
• Control and maintain Institutional Banking operational costs within approved budgets
• Establish and maintain robust monitoring, controls, business continuity, governance, and risk management procedures
• Support the Sector Head, Institutional Banking in driving business growth across assets, liabilities, customer numbers, revenue, and profitability

Required Qualifications

• University degree in Business Administration, Economics, Finance, Banking, or equivalent from a recognized institution
• 4-5 years of banking experience in financial services or related field

Preferred Qualifications

• Master's degree in a relevant field from a recognized institution
• Relevant certification in business development or finance