Relationship Manager-Corporate at Commercial International Bank (CIB) Kenya

Job Purpose

You will be responsible for driving growth of the Bank's Corporate Banking business through the acquisition of new customers, selling banking products, ensuring quality relationship management, and increasing product usage via cross-selling initiatives.

Key Responsibilities

Financial Growth

• Play a key role in new client acquisition and management of existing client relationships consistent with the Bank's strategy to achieve desired quality business growth
• Establish and develop various sales strategies to meet ever-changing customer needs in liaison with the Business Development Team
• Develop structuring and financing recommendations tailored to client needs through synthesis and evaluation of complex client requirements
• Grow the customer base by prospecting and signing up new customers; manage relationships to ensure optimum customer retention and income generation from sales of all appropriate bank products (Institutional, Corporate, or Personal)
• Develop and monitor Liability and Cash Management products to expand the Bank's deposit customer base, targeting mainly corporate customers and focusing on funding cost-reducing liability products
• Develop and undertake marketing for new Liability and Cash Management products to target customer groups and markets to enable the Bank to expand its business base
• Initiate and support projects for developing or improving bank products
• Maintain, acquire, and reactivate customer relationships to improve deposit liability growth and mix
• Effectively and proactively manage the cost of funds by mobilizing deposits from clients and developing initiatives to reduce the cost of doing business within the department

Customer Management

• Manage own portfolio of customers ensuring they receive the appropriate level of service and advice to meet their specific needs
• Establish and maintain strong customer relationships