Reconciliation Analyst - Orchid HR Outsourcing, Nairobi

About the Role

The Reconciliation Analyst supports accurate, transparent, and reliable reconciliation of all payment and financial transactions across the company's payment channels and operating jurisdictions. The role is responsible for executing reconciliations, resolving discrepancies, supporting settlements, and maintaining strong financial controls in a high-volume, multi-market payments environment. The analyst works closely with internal teams and external partners to ensure financial integrity and operational efficiency.

Key Responsibilities

Reconciliation Operations & Controls

• Perform daily, weekly, and monthly reconciliations across payment rails, banks, wallets, merchant accounts, and internal systems
• Ensure accurate tracking of transaction flows, settlements, and ledger balances
• Maintain reconciliation schedules, controls, and supporting documentation
• Identify, investigate, and resolve reconciliation variances and unmatched items in a timely manner

Exception Management & Issue Resolution

• Monitor reconciliation outcomes for accuracy and completeness
• Track reconciliation exceptions and follow up to closure
• Escalate complex or high-risk discrepancies in line with established procedures

Settlement Support & Financial Reporting

• Support timely and accurate settlements with banks, payment partners, and merchants
• Work closely with Finance to validate general ledger balances
• Prepare reconciliation reports, summaries, and supporting schedules for management review
• Support the preparation, monitoring, and reconciliation of annual budgetary allocations for both internal departments and external partners

Month-End Close & Accounting Support

• Support month-end, quarter-end, and year-end close activities related to reconciliation
• Prepare and post journal entries to correct reconciliation differences where required
• Ensure reconciliation accuracy throughout all closing periods