Operations Manager at Kitengela International School

About the Role

Kitengela International School invites applications from suitably qualified candidates for the position of Operations Manager, based in Nairobi, Kenya.

Key Responsibilities

• Ensure the provision of an appropriate learning environment that is safe and secure for all stakeholders in the school
• Monitor and manage relevant workflows, processes, and be responsible for the effective use of staff and resources within the operational teams
• Develop appropriate and effective ways of communicating with students, staff, and other stakeholders on operational issues
• Manage and develop a team delivering operational services and monitor relevant budgets while delivering desired outcomes in operations
• Develop innovative and effective ways of providing student-focused services
• Perform and review facilities and premises risk assessments as necessary
• Oversee the school's facilities, including maintenance, repairs, and security
• Develop and implement policies and procedures to improve efficiency and effectiveness in school operations
• Manage day-to-day activities of designated non-instructional staff, addressing all issues affecting the delivery of operations and provide practical solutions for complaints received
• Ensure quantitative and qualitative preparation of meals in line with the school's standards and guidelines

Qualifications & Experience

• Bachelor's degree in Social Sciences, Business Administration, Commerce, Finance, Education, Economics, or any other business-related field from a recognized institution
• Minimum of 5 years' experience in operations management, with at least 3 years at senior management level managing large teams in a fast-paced organization
• Current membership in a relevant professional body in good standing

Required Skills & Attributes

• Excellent communication, organizational, and interpersonal skills
• Proactive and creative approach to problem-solving
• High integrity and strong professional standing