Operational Risk Manager

We invite applications from suitably qualified candidates. Position Scope: The role holder will be responsible in assisting to oversee the bank’s operational risk management function, ensuring that risks arising from people, processes, systems, and external events are proactively identified, assessed, controlled, monitored, reported and mitigated in alignment with regulatory requirements, internal policies, and industry best practices and the bank’s risk appetite. In addition, the role focuses on ensuring the bank has a robust framework for strengthening internal controls and robust operational resilience while promoting a strong and intelligent risk culture Key Responsibilities:

• Leading and overseeing the Operational Risk Management Framework —

• Developing, implementing, maintaining, reviewing, and updating policies, procedures, standards, and the overall ORM framework to ensure it remains effective and compliant with internal standards and external regulations.

• Providing second-line oversight — Independently challenging and monitoring the first line (business units) to ensure they proactively identify, assess, manage, mitigate, and monitor operational risks.

• Risk identification and assessment — Driving processes to identify emerging and material operational risks across the organization (e.g., through risk assessments, scenario analysis, risk and control self-assessments (RCSA), and key risk indicators).

• Monitoring and reporting — Establishing monitoring mechanisms for the risk and control environment; producing regular risk reports, dashboards, and escalations to  senior management and executive committees on operational risk exposure, trends, and issues.

• Incident and loss management — Overseeing the investigation, analysis, and reporting of operational risk incidents/events/losses; ensuring root causes are identified and corrective/preventive actions are implemented and tracked.

• Governance and advisory role — Advising senior leadership on operational risk matters; supporting risk committees; influencing action plans to improve controls and reduce risk exposure.

• Regulatory compliance and interaction — Ensuring alignment with regulatory expectation; preparing for and responding to regulatory reviews or audits related to operational risk.

• Third-party, conduct, resiliency, and specialized risk oversight — managing or contributing to related areas like third-party risk, business continuity/resiliency, fraud, technology/cyber risks, process management, and conduct risks.

• Team leadership and culture — Building, leading, and developing a team of operational risk professionals; fostering risk awareness and a strong risk culture through training, communication, and collaboration across business lines and functions.

• Stakeholder engagem...