Operational Excellence Manager at Artcaffe Coffee and Bakery

About the Role

As our Operational Excellence Manager, you will be the catalyst for change within our operations. You will analyze and optimize our core processes to ensure we deliver the highest quality products in the most effective way. This is an opportunity to shape the future of our supply chain through strategic process improvement and operational leadership.

Key Responsibilities

• Conduct end-to-end analysis and improvement of operations and logistics processes within the factory
• Identify gaps, design solutions, and embed a culture of continuous improvement that enhances efficiency, reduces costs, and boosts productivity
• Analyze existing operations and logistics processes to identify inefficiencies, bottlenecks, and opportunities for enhancement
• Lead the implementation of lean management and continuous improvement methodologies (e.g., Kaizen, 5S) to drive operational excellence
• Spearhead and maintain ISO certification processes, ensuring all factory operations meet the highest standards of quality and safety
• Develop, document, and standardize new and improved processes to ensure consistency and clarity across the factory
• Conduct regular training sessions and lead daily, weekly, and monthly audits to ensure processes are fully understood, adopted, and adhered to by all team members
• Utilize strong data analysis and problem-solving skills to measure performance, track improvements, and justify strategic changes

Required Qualifications

• Relevant academic degree in Logistics, Quality Assurance, Supply Chain Management, or a related field
• Proven work experience in operational excellence, process improvement, or a related role
• Deep understanding of lean principles and continuous improvement methodologies
• Track record of implementing robust Quality Assurance systems
• Strong data analysis and problem-solving skills
• Leadership capabilities to drive lasting improvements and organizational change