Officer, Network Administrator

Job Purpose

The Network Administrator is responsible for managing and maintaining the Bank's network infrastructure to ensure maximum availability and security for banking operations. This role requires a combination of technical expertise in network administration and a strong understanding of banking operations.

Key Responsibilities

Financial

• Identify cost-effective solutions for network infrastructure upgrades and improvements
• Manage network-related expenditures within budgetary constraints

Customer Service

• Ensure seamless network connectivity for all banking operations to provide exceptional service to customers
• Collaborate with customer-facing teams to address network-related issues promptly and effectively

Internal Business Process

• Design, implement, and maintain network infrastructure to support internal banking processes efficiently
• Participate in the development and implementation of business continuity and disaster recovery plans for network systems
• Collaborate with internal stakeholders to assess network requirements and implement solutions aligned with business objectives
• Document network configurations, procedures, and policies to ensure clarity and consistency in network operations

Functional Responsibilities

• Establish networking environment by designing system configuration, directing system installation, and defining, documenting, and enforcing system standards
• Design and implement new solutions and improve resilience of the current environment
• Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimization
• Undertake data network fault investigations in local and wide area environments using information from multiple sources
• Secure network systems by establishing and enforcing security policies