Office Administrator & Sales Associate at Emerge Egress Consulting

Role Objective

We seek vibrant personnel to manage office operations while undertaking sales activities. This position offers a great opportunity for career growth in a dynamic hospitality environment. If you thrive on challenges, this role is perfect for you.

Core Duties and Responsibilities

• Handle and follow up on enquiries via calls, emails, and digital platforms
• Conduct product demonstrations and ensure clients have a full understanding of service offerings
• Welcome visitors and direct them to the appropriate department
• Attend events, tradeshows, and make presentations to clients to increase awareness and generate revenue
• Generate leads and follow up on prospects
• Qualify leads and generate quotes, proposals, and invoices
• Onboard new clients and prepare client service contracts
• Drive brand awareness across various platforms and prepare reports on analysis, research, and reach
• Coordinate the creation and delivery of marketing materials and content
• Brainstorm and conceptualize proposals for clients
• Monitor market trends and competitive activity
• Promote existing service offerings and introduce new products and services to the market
• Research and develop marketing opportunities and plans, identifying market trends and suggesting system improvements
• Maintain relationships with key clients through regular visits, understanding their needs, and identifying new marketing opportunities
• Ensure adequate customer communication, post-delivery service, and resolve feedback/complaints
• Compile individual sales reports as required
• Prepare weekly activity reports, petty cash reconciliations, and operation reports
• Liaise with clients and suppliers