Manager, Performance & Rewards

Job Purpose

To develop and implement the Bank's performance management, rewards and recognition strategies and policies that attract, retain, and motivate talent, while ensuring alignment to business goals, regulatory compliance, and market competitiveness.

Key Responsibilities

Performance Management

• Lead the design, implementation, and continuous improvement of the performance management framework across the Bank
• Coordinate the annual performance management cycle including goal setting, mid-year reviews, and year-end evaluations
• Manage and coordinate organization-wide efforts to ensure that performance management and performance improvement programs are developed and managed using a data-driven approach that sets priorities for improvements in line with ongoing strategic imperatives
• Contribute to the design, implementation and management of effective leadership and employee development and talent management initiatives to address performance gaps related to capacity and knowledge gaps among staff, and overall talent sourcing, management, and mobility programs
• Provide training and support to line managers and staff on performance management to ensure performance improvement plan (PIP) goals are achieved
• Create a high-performance culture through effective goal setting, performance reviews, and pay-for-performance initiatives
• Ensure consistency, fairness, and transparency in performance ratings and feedback
• Analyse performance data and generate insights to inform talent development, succession planning, and rewards decisions
• Implement organization-wide programs to enhance a high-performance culture
• Establish a process for tracking progression from goal setting, mid-year reviews and end of year evaluations to support individual, team and organizational performance
• Deliver targeted communication and capacity building programs in the performance management process to enable managers to effectively manage performance