Maintenance Manager at Emerge Egress Consulting

Role Objective

The Maintenance Manager is responsible for overseeing the maintenance and functionality of the hotel's property physical assets and infrastructure, ensuring that everything remains in pristine condition. This role involves managing maintenance teams, coordinating repair and maintenance projects, fire and safety programs, equipment inventory control, and ensuring a safe, comfortable environment for both guests and staff.

Core Duties and Responsibilities

• Execute emergency procedures in accordance with hotel standards
• Maintain engineering department staffing levels to provide optimal performance
• Establish daily work assignments and direct completion of tasks
• Coordinate maintenance tasks and repairs to ensure proper functioning of hotel facilities
• Maintain open communications with all hotel departments to ensure smooth operations and guest satisfaction
• Manage a team of maintenance staff and external vendors to execute maintenance projects
• Ensure compliance with safety regulations, conduct regular safety inspections, and address potential hazards promptly
• Develop and maintain emergency response plans for various scenarios
• Assist in budget planning and management related to facilities maintenance and repair
• Maintain a clean and well-maintained environment to enhance guest experience
• Address guest concerns related to facilities promptly and professionally
• Collaborate with external contractors and suppliers to ensure timely and quality service delivery
• Direct and supervise implementation of an effective trouble report system and day-to-day maintenance and repair work to ensure the building, its contents, and surroundings remain in good condition
• Maintain fire log book including all statutory checks and inspections
• Develop and implement preventive maintenance programs