Key Accounts Assistant at Kinangop Dairy Limited

About the Role

Kinangop Dairy Limited is expanding its dynamic team and seeking talented professionals to join as a Key Accounts Assistant in Nairobi, Kenya.

Main Responsibilities

• Provide daily checklists of all credit customers sold to
• Verify yellow copies as they are collected by riders
• Ensure all yellow and received copies are collected from supermarket branches and institutions, then file them chronologically by branch
• Raise queries regarding amended invoices to the Stocks and Credit Supervisor – Modern Trade
• Communicate customer feedback, complaints, and compliments from rider visits to the office
• Maintain logs of all customers visited daily by riders and hand over documents to the Stocks and Credit Supervisor – Modern Trade
• Assist in delivery of price communication letters and customer statements, ensuring acknowledgment and return to office
• Liaise with logistics and merchandisers to ensure collection of products not received by customers
• Forward less deliveries and invoice deductions to accounts section for credit note processing
• Complete additional assignments as directed by the Stocks and Credit office

Required Qualifications

• Bachelor's degree in Business Studies or Accounting
• Minimum Part 2 of a professional accounting qualification; CPA (K) or ACCA preferred
• KCSE grade C+ and above

Required Skills and Experience

• Minimum 3 years' work experience in an accounting environment
• Advanced proficiency in MS Office (Excel, Access, PowerPoint)
• Experience with accounting packages and ERP systems (QuickBooks, Sage, or Syspro); Syspro experience is an advantage
• Effective communication and negotiation skills
• Strong problem-solving and presentation abilities