Intern - Knowledge Management

About the Role

This internship presents an opportunity to join a leading organization and support the Knowledge Management (KM) team. You will play a key role in reviewing, organizing, formatting, and preparing various reports and documents for upload onto the KM portal. This position is essential to improving the accessibility and visibility of the organization's knowledge resources.

Key Responsibilities

• Organize and categorize documents for the KM portal, ensuring they are in the correct format and meet quality standards
• Review documents to ensure they adhere to organizational guidelines before uploading
• Coordinate with the Knowledge Management Lead and KM champions from different units to gather required documents, including consultancy and project reports
• Prepare metadata and descriptions for each document to ensure easy retrieval and classification
• Upload documents and reports to the KM portal, ensuring accuracy and completeness
• Maintain an organized filing system for documents to ensure easy access and reference
• Assist in troubleshooting issues related to document upload or categorization
• Provide general support to the KM team in document management and other KM-related tasks

Key Deliverables

• A well-organized collection of documents ready for upload to the KM portal
• All documents uploaded onto the KM portal, correctly categorized and described with appropriate metadata
• Weekly reports on the progress of the document preparation and upload process

Required Qualifications and Education

• Bachelor's degree in Information Science, Knowledge Management, Library Science, Communications, Business Administration, Social Sciences, or a related field
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with document management systems
• A basic understanding of Knowledge Management principles is an asset

Location

Nairobi, Kenya

Reference

KM/PRES/2/2026