Hospital Housekeeper at The Nairobi Hospital

Position Reference

TNH/HHR/HH/11/2025

About the Role

The overall purpose of this position is to coordinate and supervise the outsourced cleaning and pottering services in the hospital in order to ensure a clean, safe, and comfortable environment.

Key Responsibilities

• Schedule and supervise cleaning and pottering services and carry out routine inspections of assigned areas to ensure cleanliness and hygiene standards in line with established guidelines
• Prepare and monitor execution of checklists for assigned areas to ensure full compliance with cleaning standards
• Conduct staff induction and continuous training for new and existing outsourced cleaning and pottering staff to ensure they understand and adhere to the hospital's code of conduct
• Participate in quality checking of housekeeping consumables samples during the tendering process to ensure they meet required standards
• Monitor the usage of housekeeping consumables and advise the requisitioning authority on minimum order levels to ensure availability and accountable use
• Carry out monthly evaluations of cleaning and pottering services and prepare related reports to ensure feedback is duly received and documented
• Identify and report all repairs and maintenance issues in assigned areas and follow up with the maintenance department to ensure timely resolution
• Ensure proper segregation, handling, and transportation of hospital waste in line with waste management guidelines
• Participate in the vetting of all outsourced cleaning and pottering staff and monitor the validity of required certificates and vaccinations to ensure the hospital maintains appropriate calibre staff
• Ensure outsourced cleaning and pottering services staff wear appropriate personal protective equipment (PPE) as they work in different hospital sections to prevent cross-contamination
• Receive and respond to complaints related to cleaning and pottering services