Group Head of Human Resources (Hotel Industry) at HCS Affiliates Group

About the Role

We are seeking an experienced and strategic HR Leader for a prestigious 5-star hospitality group with diversified business interests. The successful candidate will primarily oversee the Group Human Resources Hotel function (which constitutes 90% of the role and responsibilities), ensuring alignment of people strategy with business objectives across the hospitality entity and supporting HR functions for sister companies (approximately 10% scope).

Required Experience

Minimum 5+ years of senior HR management experience in the hotel industry at the senior level is required. Candidates whose primary HR experience is in other industries such as manufacturing, public sector, and NGOs are not a good fit for this position.

Key Responsibilities

Financial & Business Strategy

• Lead group-wide compensation and benefits strategy with a focus on competitiveness and cost efficiency
• Drive workforce planning, productivity optimization, and labor cost management
• Oversee HR budgeting and demonstrate ROI across recruitment, learning, and talent initiatives
• Strengthen performance-linked reward systems aligned to business and financial outcomes

People & Culture Leadership

• Position the group as an employer of choice in the hotel industry
• Ensure compliance with Kenyan labor laws and maintain strong industrial relations
• Champion employee engagement, retention programs, and communication channels
• Develop and maintain a strong talent pipeline aligned to business needs and service standards
• Foster a culture grounded in trust, confidentiality, and ethical business practices

HR Systems, Governance & Compliance

• Develop and strengthen HR policies, SOPs, and governance frameworks
• Lead the Balanced Scorecard performance management implementation
• Deploy HR technology systems for data-driven talent decisions
• Champion organizational development, culture-building, and change initiatives
• Lead Health, Safety and Wellness compliance initiatives

Location

Nairobi, Kenya