Group Head of Human Resources (Hotel Industry) at HCS Affiliates Group

About the Role

We are seeking an experienced and strategic HR Leader for a prestigious 5-star hospitality group with diversified business interests. The successful candidate will primarily oversee Group Human Resources for the Hotel function (90% of role and responsibilities), ensuring alignment of people strategy with business objectives across the hospitality entity, while supporting HR functions for sister companies (approximately 10% scope).

Key Requirements

• Minimum 5+ years of senior HR management experience in the hotel industry at senior level
• Primary HR experience must be in the hospitality sector (candidates with primary experience in manufacturing, public sector, or NGO backgrounds are not considered for this role)

Key Responsibilities

Financial & Business Strategy

• Lead group-wide compensation and benefits strategy with focus on competitiveness and cost efficiency
• Drive workforce planning, productivity optimization, and labor cost management
• Oversee HR budgeting and demonstrate ROI across recruitment, learning, and talent initiatives
• Strengthen performance-linked reward systems aligned to business and financial outcomes

People & Culture Leadership

• Position the group as an employer of choice in the hotel industry
• Ensure compliance with Kenyan labor laws and maintain strong industrial relations
• Champion employee engagement, retention programs, and communication channels
• Develop and maintain a strong talent pipeline aligned to business needs and service standards
• Foster a culture grounded in trust, confidentiality, and ethical business practices

HR Systems, Governance & Compliance

• Develop and strengthen HR policies, standard operating procedures, and governance frameworks
• Lead Balanced Scorecard performance management implementation
• Deploy HR technology systems for data-driven talent decisions
• Champion organizational development, culture-building, and change initiatives
• Lead health, safety, and wellness compliance initiatives