Group Head of HR/Head of HR at HCS Affiliates Group

About the Role

A dynamic team is expanding and looking for the right talent. The incumbent will provide strategic leadership and comprehensive oversight of the Human Resources function across the group. The role holder will ensure HR strategy is closely aligned with organizational objectives, contributes to financial sustainability, strengthens our employer brand, improves internal processes, and develops long-term organizational capabilities.

Financial Perspective

• Develop and manage group-wide compensation and benefits strategies that balance competitiveness with cost control
• Lead staff resource planning across the group to align headcount and skills mix with budget allocations
• Implement productivity initiatives that optimize labour costs relative to output
• Oversee HR budgeting, ensuring measurable ROI from training, recruitment, and other HR activities
• Review BSC frameworks to ensure staff reward is linked with business outcomes

Customer Perspective

• Position each of the company brands as an employer of choice in the country in their respective industry
• Oversee employee relations and industry union harmony (where applicable) in compliance with Kenyan labour laws
• Develop and monitor employee feedback channels to position us as a listening and caring employer
• Lead employee engagement initiatives to improve satisfaction and retention
• Develop talent pipelines to meet guest/customer and business expectations
• Engage and manage key talent pipeline stakeholders
• Build a culture of confidentiality, trust and ethical work practices

Internal Processes

• Establish and continuously improve HR policies, SOPs, and governance frameworks
• Lead and champion the Balanced Scorecard performance management process ensuring appropriate interventions are implemented as needed
• Implement HR technology systems for real-time analytics and for better management reporting and decision making