Offre fiable

E-commerce, Reservations & Marketing Agent

Trianum Hotels

Nairobi, Kenya CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

An exciting opportunity has arisen for a motivated professional. Role:
  • Responsible for management of OTAS, central reservations office, liaising with the marketing team to develop promotions and content for online platforms and responsible for distributing marketing campaigns including email & WhatsApp marketing as well as responding to guest feedback.
Experience:
  • Prior experience managing OTAS (Booking.com and Airbnb) is essential.
  • A minimum of 2 years experience working in hotel reservations or tour operator
  • Knowledge or experience in short-term rentals is an added advantage
  • Excellent written and verbal communication skills and ability to sell
  • Strong organisational skills and ability to handle multiple tasks and priorities simultaneously.
  • Customer-focused with ability to anticipate and address guest needs

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