E-Commerce Manager at Peoplelink Consultants Ltd

Peoplelink Consultants Ltd

Nairobi, Kenya CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

## Title: E-Commerce Manager

About the Role

A reputable organization seeks a dedicated E-Commerce Manager to drive operations and sales growth across key e-commerce platforms in the Kenyan market.

Responsibilities

  • Oversee overall operation and sales growth on major e-commerce platforms
  • Develop and execute quarterly and annual sales targets, monitoring key metrics including traffic, conversion rates, average order value, and repurchase rates
  • Optimize product listing strategy, pricing, and promotional activities based on sales data insights
  • Plan and execute major promotional events (e.g., Black Friday, Mid-Year Sale) and coordinate activities with design, logistics, warehousing, and customer service teams
  • Collaborate with the marketing team to develop both on-platform and external marketing campaigns to increase traffic and sales conversion
  • Maintain brand consistency across all platforms by optimizing product detail pages, store visuals, and overall user experience
  • Monitor user feedback and analyze customer comments and after-sales data to improve product performance and service delivery
  • Maintain regular communication with headquarters teams (e-commerce, marketing, and sales) to ensure pricing and promotional strategy consistency
  • Manage inventory and shipping processes to ensure efficient fulfillment and high customer satisfaction levels

Required Qualifications

  • Bachelor's degree or higher
  • 3-5 years of e-commerce operations or sales experience
  • Familiarity with backend systems and promotional tools of mainstream e-commerce platforms
  • Strong data analysis skills with the ability to optimize strategy based on insights
  • Passion for marketing and brand operations, with interest in the consumer electronics or mobile phone industry

Preferred Qualifications

  • Experience in creative content production including copywriting, graphic design, or video editing

Location

Nairobi, Kenya

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