Credit Controller. at TakaTaka Solutions

About the Role

We are seeking a proactive and detail-oriented Credit Controller to join our Finance Team. This role is responsible for monitoring customer accounts, assessing creditworthiness, managing outstanding debts, and ensuring timely collection of receivables.

You will play a key role in supporting healthy cash flow, minimizing credit risk, and building strong customer relationships in line with company credit policies.

Key Responsibilities

Credit Management

• Evaluate customer credit applications and recommend credit limits as per company policy
• Monitor and review customer accounts to identify potential payment challenges or credit risks
• Maintain accurate and updated customer credit files and compliance documentation

Collections & Follow-up

• Work closely with the Debt Collection Team to pursue overdue accounts
• Ensure accurate allocation of customer payments against invoices
• Communicate proactively with clients regarding outstanding balances, payment terms, and credit issues
• Negotiate payment plans or settlements and escalate complex cases to the Accountant – Receivables

Reconciliation & Reporting

• Reconcile customer accounts and resolve discrepancies promptly
• Prepare and review debtor aging reports and flag long-outstanding accounts for action
• Generate weekly and monthly collection reports highlighting trends and risks
• Support internal and external audit processes with required documentation

Advanced Level Responsibilities

• Develop and implement improved credit control processes and strategies
• Analyze debtor performance and recommend account suspensions or recovery actions
• Coordinate with Sales and Customer Service to resolve client disputes quickly
• Support automation of credit dashboards and monitoring tools
• Contribute to policy reviews on credit terms and customer classifications
• Train and mentor Debt Collection staff