Chief Nursing Officer

This vacancy presents a chance to join a leading organization. JOB PURPOSE The Chief Nursing Officer (CNO) provides strategic, clinical, and operational leadership for all nursing services within the hospital. The role is responsible for ensuring high-quality patient care, professional nursing practice, regulatory compliance, workforce excellence, and alignment with the hospital’s strategic objectives. The CNO is a key member of the Executive Management Team, contributing to organisational planning, patient safety, quality improvement, and service delivery excellence. MAIN DUTIES AND RESPONSIBILITIES Clinical Leadership & Patient Care

• Provide overall leadership in maintaining high standards of nursing and midwifery care across all clinical departments.

• Ensure evidence-based practice, adherence to clinical protocols, infection prevention standards, and patient safety guidelines.

• Oversee clinical quality indicators, adverse event reporting, and implementation of corrective and preventive actions.

• Conduct executive clinical rounds to monitor quality of care, patient experience, and compliance with standards.

• Promote respectful, compassionate, and patient-centred care throughout the hospital.

Nursing Workforce Management & Development

• Provide leadership, supervision, and mentorship to nurse managers and nursing staff across all units.

• Oversee workforce planning, staffing levels, skill mix, and deployment to ensure safe and efficient service delivery.

• Ensure performance management, appraisal, and accountability systems are implemented consistently.

• Identify training needs and coordinate continuous professional development, leadership growth, and succession planning.

• Promote staff engagement, wellbeing, and retention in collaboration with Human Resources.

Quality Assurance, Safety & Client Satisfaction

• Lead implementation of the hospital’s quality assurance, patient safety, and infection prevention and control programmes.

• Monitor patient satisfaction, complaints, and service recovery actions related to nursing services.

• Ensure compliance with regulatory bodies, accreditation standards, and professional nursing guidelines.

• Participate in development and review of policies, SOPs, clinical pathways, and quality improvement initiatives.

• Drive continuous quality improvement and risk management within nursing services.

Operational, Financial & Resource Management

• Oversee efficient utilization of nursing resources, including staffing, consumables, and equipment.

• Participate in budget planning, cost control, and financial stewardship of nursing services.

• Monitor resource allocation, wastage r...