Business Process Re-Engineering (BPR) Analyst at Family Bank Ltd

Job Purpose

The BPR Analyst will play a pivotal role in leading and executing process re-engineering initiatives across the bank. This role involves working closely with various business units to map, assess, and redesign processes to drive operational efficiency, enhance customer satisfaction, and ensure compliance with regulatory standards. The BPR Analyst will also be responsible for implementing process improvements, supporting digitization and automation efforts, and ensuring effective change management across the organization.

Key Responsibilities

Process Mapping and Assessment

• Engage with business leaders and colleagues to map and assess current business processes and ways of working
• Identify process improvements using Lean principles, Six Sigma, and industry best practices
• Ensure processes align with regulatory and legal standards

Process Redesign and Improvement

• Redesign processes and ways of working to enhance efficiency and effectiveness
• Identify interdependencies between teams to ensure end-to-end functionality
• Collaborate with process leads to ensure ownership and accountability for redesigned processes
• Implement, monitor, and report on process improvements

Documentation and Requirements Gathering

• Develop process maps, flow diagrams, and related documentation for redesigned processes
• Document business requirements to support the creation of IT functional specifications, where necessary

Risk Management

• Ensure proper systems are in place to effectively manage AML/CFT risks at the operational level

Collaboration with IT and System Developers

• Work with system developers to ensure that systems align with optimized business processes
• Ensure both business and technical suitability of process changes

Training and Implementation Support

• Develop training materials and support the implementation of process changes
• Facilitate organizational change management and staff adoption of new processes