## Title: Business Development Officer

Implement the business development strategy and plans for the assigned portfolio to achieve assigned targets
Conduct market analysis and territory research to identify potential customers, segments, and growth opportunities
Create and execute marketing activities—including promotion, outreach programs, seminars, and client education—to generate leads and convert them into clients
Proactively recruit new clients by screening and evaluating potential borrowers in targeted markets

Carry out customer screening, loan assessment, and full appraisal in line with company credit policy
Process loan applications, ensure documentation is compliant, and facilitate timely disbursement
Ensure all deposits (if applicable) and other client payments are allocated correctly and on time

Monitor the loan portfolio under the Business Development Officer's responsibility through regular group and individual client visits
Track repayment status, check on business progress, and handle arrears follow-up
Manage risks to maintain a high-quality portfolio by identifying forward indicators of risk and recommending corrective actions
Engage in client training as needed to safeguard the portfolio
Prepare daily, weekly, and monthly status reports and share with branch and management teams to support branch health and sustainability

Establish and maintain strong relationships with clients and referral networks to deepen business and drive retention
Identify opportunities within the client base for cross-selling and upscaling of additional products or services (e.g., insurance, higher loan amounts)
Collect client feedback, monitor client satisfaction, and escalate issues as required

Recommend best practices and improvements to enhance operational efficiency and service delivery

Business Development Officer at Adjacent Possible Finance

Description du poste