Business Development Officer at Adjacent Possible Finance

Key Responsibilities

Business Development & Marketing

• Implement the business development strategy and plans for the assigned portfolio to achieve assigned targets
• Conduct market analysis and territory research to identify potential customers, segments, and growth opportunities
• Create and execute marketing activities including promotion, outreach programs, seminars, and client education to generate leads and convert them into clients
• Proactively recruit new clients by screening and evaluating potential borrowers in targeted markets

Loan Appraisal & Disbursement

• Carry out customer screening, loan assessment, and full appraisal in line with Adjacent Possible Finance's credit policy
• Process loan applications, ensure documentation compliance, and facilitate timely disbursement
• Ensure all deposits and other client payments are allocated correctly and on time

Portfolio & Risk Management

• Monitor the loan portfolio under the BDO's responsibility through regular group and individual client visits
• Track repayment status, check on business progress, and handle arrears follow-up
• Manage risks to maintain a high-quality portfolio by identifying forward indicators of risk and recommending corrective actions
• Engage in client training as needed to safeguard the portfolio
• Prepare daily, weekly, and monthly status reports and share with branch and management teams to support branch health and sustainability

Relationship Management, Cross-selling & Upscaling

• Establish and maintain strong relationships with clients and referral networks to deepen business and drive retention
• Identify opportunities within the client base for cross-selling and upscaling of additional products or services such as insurance and higher loan amounts
• Collect client feedback, monitor client satisfaction, and escalate issues as required

Continuous Improvement & Innovation

• Recommend best practices and contribute to process improvements and innovation initiatives