Business Development Manager, Corporate

Position Overview

The role holder will be responsible for the execution of effective and efficient Broker, Direct and Travel operational performance in line with the Company's policies and practices that govern internal processes.

Key Responsibilities

• Obtain relevant details from Broker, Direct and Travels channels to enable provision of quotations
• Handle queries on insurance products and make proposals on suitable products
• Prepare timely and accurate reports as per guidelines
• Maintain a ledger on upcoming RFQs and Tenders
• Ensure end-to-end processing and documentation of tender documents
• Maintain high standards of customer service by responding to client enquiries and efficiently addressing their issues
• Issue quotations, travel letters and dispatch insurance certificates
• Ensure proposal forms, Know Your Customer (KYC) and all underwriting documents are completed for all businesses
• Maintain good working relationships with intermediaries, clients and service providers
• Process renewal invitations two months prior, highlighting poor performing accounts for corrective measures as per underwriting strategy
• Ensure timely dispatch of renewal invitations and prompt follow-up
• Update the line manager on matters affecting the channel and assist where requested
• Collect and maintain records of intermediaries' IRA licences
• Prepare timely, accurate and informative reports to management on distribution channel performance
• Embrace governance requirements with respect to KYC/AML/Data protection requirements per governing Acts

Required Qualifications

• Bachelor's degree in Insurance, Marketing, Economics, Actuarial Science or any other business-related discipline
• Progress towards Diploma in Insurance (ACII or AIIK)

Experience

• 5 years experience in the insurance or financial services industry

Competencies

• Business management skills