Business Analyst at Jubilee Insurance

Role Purpose

The Business Analyst will provide strategic, analytical, and operational support to the Chief Executive Officer while supporting the Chief Operating Officer, Retail Agency Sales, and Alternative Distribution & Partnerships. The role holder will drive organizational excellence by analyzing complex business processes, leading high-impact cross-functional projects, and delivering data-driven insights that strengthen decision-making, optimize distribution channels, enhance customer experience, and support digital transformation across the Life Company. This position integrates strategic planning, data analytics, operational excellence, system optimization, governance, and brand stewardship to advance organizational objectives.

Main Responsibilities

Strategy & Planning

• Provide analytical support to the CEO on corporate strategy, transformation initiatives, and business performance
• Lead creation and execution of the digitalization roadmap with clear phases and milestones
• Develop and implement change management strategies to support system and process enhancements
• Establish KPIs to measure the success of operational, automation, and distribution initiatives
• Collaborate with IT and Data teams to identify and deploy technologies that enhance productivity and data flow

Data Analytics & Insights

• Analyze operational, financial, and distribution data using Power BI, SQL, Python, or other analytical tools
• Develop automated dashboards, exception reports, and performance trackers
• Generate forecasts for persistency, revenues, premium deposits, and distribution performance
• Identify data insights and collaborate across functions to support evidence-based decision-making

Job Reference: JLIL 364