Automotive Aftersales Trade Developer- Nairobi at Sheer Logic

Key Responsibilities

Revenue Attainment

• Drive sell-out sales (revenue and SKU expansion) across assigned dealerships
• Achieve or exceed dealer revenue targets through proactive planning and performance monitoring
• Ensure adherence to sales policies and procedures and recommend process improvements
• Collaborate in setting annual sales objectives for the territory
• Monitor conversion rates from the sales funnel

Customer Support

• Support customer engagement through forums, feedback collection, and new product communication
• Ensure adherence to CRM usage and route plans
• Escalate customer issues to the dealer in a timely manner

Reporting

• Collate daily target achievement data
• Track and analyze monthly trends within assigned markets
• Prepare dashboards for weekly reviews
• Submit regular reports on territory performance, dealer metrics, and action plans

Market Intelligence

• Monitor and report on competitor activities
• Provide customer insights through identification and suggestion of parts or services that meet their needs

Market Activation

• Plan and execute ground marketing initiatives including road shows, market storms, and activations

Minimum Qualifications

Education and Experience

• Graduate degree or diploma/certificate in automotive or mechanical engineering
• KCSE Grade C or above
• At least one year's experience in outdoor sales, marketing, promotions, merchandising, or brand ambassador work
• Understanding of motor vehicle parts and services (preferred)