Warehouse Officer at Mission for Essential Drugs and Supplies (MEDS)

About the Role

This position reports to the Warehouse Supervisor and is responsible for ensuring effective and efficient processing of clients' orders, thereby enhancing customer satisfaction and operational excellence.

Key Responsibilities

• Coordinate order processing for clients' orders within stipulated timelines to ensure client satisfaction
• Coordinate timely processing of special project orders, such as USG-funded projects, in line with stipulated Key Performance Indicators
• Ensure accuracy and quality work output in client order processing for client satisfaction
• Maintain records on client order processing to facilitate informed decision-making
• Consolidate warehouse staff daily output and maintain performance data for management decisions and operational efficiency
• Coordinate issuing and monitor usage of packaging materials for efficiency and to promote circular initiatives

Required Qualifications

• Bachelor's degree in Supply Chain Management or Business-related course
• At least five years of relevant experience, of which three years are in a busy pharmaceutical warehouse

Preferred Qualifications

• Diploma in Pharmacy, Nursing, Clinical Medicine, Medical Laboratory, Public Health, or any health-related field

Technical Competencies

• Proficiency in ERP systems
• Knowledge of Microsoft Office packages
• Knowledge of pharmaceutical and medical supplies
• Communication, problem-solving, and analytical skills

Behavioural Attributes

• High level of integrity
• Strong interpersonal relations
• Highly organized with excellent time management
• Self-driven and detail-oriented