Trusted listing
Technical Operations Manager
Sentimental Energy
Nairobi, Kenya
Permanent
Published 2 months ago · Expires 3 weeks from now
Job description
We are seeking an experienced professional for this opening.
Regional Technical Operations
- Lead all technical operations: solar installations, maintenance, troubleshooting, and after-sales support
- Ensure projects are completed on schedule, within budget, and meet quality and safety standards
- Monitor technical performance metrics, identify gaps, and implement corrective actions
- Ensure timely reporting and documentation of all technical activities
EV Motorbike & Fleet Coordination
- Oversee deployment, utilization, maintenance, and tracking of EV motorbikes and regional vehicles
- Ensure compliance with operational protocols and proper usage of assets
- Implement tracking systems and preventive maintenance schedules to optimize performance
Asset & Inventory Management
- Manage technical assets, tools, equipment, and spare parts in the region
- Maintain accountability records and ensure optimal resource utilization
- Coordinate procurement or replacement of assets as required
Team Leadership & Development
- Supervise, mentor, and motivate technical and field staff
- Conduct performance appraisals, identify training needs, and support staff development
- Allocate tasks, monitor field activities, and ensure compliance with company policies
Process, Quality & Compliance Management
- Implement and enforce Standard Operating Procedures (SOPs)
- Ensure compliance with HSE, regulatory, and company policies
- Conduct site inspections, quality checks, and operational audits
Project & Client Coordination
- Act as the regional point of contact for project planning and client/stakeholder communication
- Resolve technical issues escalated by clients or field staff promptly
- Support Sales and Project teams with technical insights and guidance
Reporting & Performance Analysis
- Prepare weekly, monthly, and quarterly reports on operations, asset utilization, project status, and team performance
- Analyze operational data to identify trends, risks, and opportunities for improvement
- Present recommendations to senior management for strategic decision-making