Sales Account Manager at Nairobi Safari Club

About the Role

This position offers a great opportunity for career growth. You will be responsible for identifying, securing and growing revenue from corporate clients and business travel partners. This role involves managing a portfolio of key accounts, developing new business pipelines and implementing strategic sales plans to meet and exceed revenue targets at the hotel.

Key Responsibilities

• Build and maintain strong, long-term relationships with corporate clients, business travel partners, government agencies, NGOs and multinational organizations
• Ensure timely contract renewals, negotiations and rate loading with a clear focus on yield management and profitability
• Identify and secure new corporate accounts across target industries and sectors
• Develop bespoke proposals and presentations tailored to client needs and aligned with the hotel's service offerings
• Develop and execute a strategic sales plan to drive performance across the corporate travel segment
• Align sales efforts with seasonal trends, MICE business opportunities and market demand cycles
• Drive room nights, F&B and meeting/conference revenue from corporate clientele
• Track and analyze market trends, competitor activity and client feedback to inform tactical actions
• Prepare and present accurate sales forecasts and marketing insights
• Provide weekly and monthly sales activity and performance reports to the Hotel Manager
• Represent the hotel in sales calls, trade events, exhibitions and client entertainment activities
• Organize and lead familiarization trips (FAMs) for high-value corporate clients
• Maintain accurate and up-to-date client information and activity logs in CRM system
• Track contract performance, booking patterns and client feedback for ongoing relationship development
• Perform any other duties as assigned by management to meet overall business objectives

Required Skills and Competencies

• Self-motivated and results-driven