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Relationship Manager- Corporate Banking

Family Bank Ltd

Nairobi, Kenya Permanent

Published 1 month ago · Expires 4 weeks from now

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Job description

## Title: Relationship Manager – Corporate Banking

Job Purpose

The Relationship Manager will be responsible for developing and managing a portfolio of corporate clients, identifying business opportunities, and ensuring seamless delivery of banking solutions. The role demands a strong focus on business development, portfolio growth, risk management, and cross-selling to maximize revenue.

Key Responsibilities

  • Maintain a high level of client satisfaction by generating, managing, and servicing a portfolio of corporate clients while positioning the bank as their preferred partner for investment and banking solutions
  • Identify and pursue new business opportunities to expand the corporate portfolio
  • Drive sales of Corporate Banking products, including lending, deposits, and investment solutions
  • Develop and maintain a pipeline of potential clients and actively convert leads into business
  • Conduct sales activities, credit analysis, proper loan structuring, applicant interviewing, and character assessment
  • Maintain high professional standards and provide quality services with competitive pricing to clients
  • Leverage existing client relationships to cross-sell the bank's full range of financial products
  • Ensure exceptional client service by addressing client needs and providing tailored financial solutions
  • Perform to agreed plans to drive profitability and increase market share
  • Monitor portfolio performance, ensuring delinquencies and non-performing loans (NPLs) remain within acceptable thresholds
  • Work in close cooperation with Business Intelligence, Credit, and Risk teams to ensure impairments and losses are minimized
  • Ensure daily recoveries for own portfolio and maintain NPL levels below set targets
  • Ensure full compliance with KYC, AML, and regulatory requirements, maintaining up-to-date client records
  • Adhere to the bank's policies and standard operating procedures

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