Program Data Officer at Shining Hope For Communities

About the Role

The Program Data Officer is responsible for implementing the technical aspects of data systems to support SHOFCO's Monitoring, Evaluation, and Learning (MEL) and program teams. This includes designing and maintaining data systems, ensuring high-quality data collection, extraction, and cleaning, and responding to program data needs with speed and accuracy. The officer ensures data is transformed into usable insights to drive decision-making across our programs.

Key Responsibilities

• Work with the Technology Director to design, maintain, and optimize complex forms, surveys, workflows, and case structures tailored to program and MEL needs
• Extract, clean, validate, and organize datasets from data platforms to support reporting and decision-making
• Respond to MEL and program team requests for data exports, dashboards, KPIs, and indicator verifications
• Collaborate with relevant stakeholders on data systems improvements, bug tracking, and feature testing
• Build and automate repeatable processes for data cleaning, merging, and visualization
• Ensure data is delivered in a structured, accurate, and timely manner aligned with stakeholder requirements
• Train MEL and program teams on digital data collection tools and ensure smooth onboarding for new MEL and program staff
• Maintain clear documentation for each form or workflow, including form logic, case flows, and update history
• Contribute to continuous improvement by flagging issues in form logic, data quality, or program data usage
• Support the development of real-time dashboards and data visualizations to improve access to data and insights
• Perform any other relevant duties and responsibilities as assigned by the supervisor

Required Qualifications

• Bachelor's degree in Statistics, Data Science, Computer Science, Information Technology, or a related field

Required Skills and Experience

Note: The original job posting did not include complete information for this section. Please contact the employer for additional requirements.